Shipping Information for NL160120AC27-32B LCD Screen:
When placing an order for the NL160120AC27-32B LCD screen, please ensure that the recipient's details include the full name or company name. We utilize reputable shipping carriers such as ALI standard transport, EMS, DHL, FedEx, among others. You have the flexibility to select your preferred shipping method for your next order. For expedited delivery, we recommend opting for DHL or EMS.
Please note that for DHL shipments, certain remote addresses may require additional service fees, which are the responsibility of the buyer. Additionally, any customs clearance fees incurred during the shipping process will be borne by the buyer.
Upon successful payment completion, your order will be dispatched within 1-3 working days. However, please be aware that certain products may require additional processing time based on inventory availability. Rest assured, we strive to expedite the shipping process to ensure prompt delivery of your order.
NL160120AC27-32B LCD Screen Goods Inspection Protocol:
Upon receiving your delivery from the shipping company, we kindly request that you thoroughly inspect the parcel in the presence of the delivery personnel. It is imperative to check for any signs of damage to the packaging or the product itself. In the event that you notice any such damage, we advise you to refuse the delivery and request photographic evidence to substantiate the claim.
The photographic evidence should be provided in two parts:
Customer's Evidence:
Take clear and detailed photos of the damaged packaging or product as evidence.
These photos serve as proof from your perspective as the customer.
Courier Company's Evidence:
Request the courier company to take photos of the damaged parcel or product.
These photos serve as third-party evidence from the courier company's perspective.
Once both sets of photos are obtained, please forward them to us for review. We will meticulously assess the extent of the damage and ascertain responsibility accordingly. It is essential to note that without third-party evidence from the courier company, we cannot proceed with compensation for any damages incurred.
By adhering to this protocol, we aim to ensure a transparent and fair resolution process in the unfortunate event of damaged goods during transit.
